Customer Service

Your Order

Track My Order

Once your order has shipped, you will receive a confirmation email with your tracking number. Hebe ships from multiple stores which can result in split shipments; therefore, you may receive more than one email.

If your order contained more than one item, keep an eye on your email inbox for additional updates.

Order Changes / Cancellation

As long as the package has not left our warehouse, the order may be cancelled. Cancellations can be carried out by contacting our Customer Service on telephone 9873 183 009.

If the package has already left our warehouse, we won’t be able to cancel the order.

Terms & Conditions

This document is an electronic record in terms of Information Technology Act, 2000 and rules there under as applicable and the amended provisions pertaining to electronic records in various statutes as amended by the Information Technology Act, 2000. This electronic record is generated by a computer system and does not require any physical or digital signatures.

For the purpose of these Terms of Use, wherever the context so requires "You" or "User" shall mean any natural or legal person who has agreed to become a buyer on the Website by providing Registration Data while registering on the Website as Registered User using the computer systems. Ace Turtle allows the User to surf the Website or making purchases without registering on the Website.

Privacy Policy

Important Information Regarding The Use Of This Site.

Hebe is committed to ensuring the privacy of your personal information and this privacy notice is designed to tell you which information we collect from you, how this information may be used and how it is protected.

Collection And Use Of Personal Information

Hebe limits its requests for information to what is required to ensure accurate service. Most of the information we collect is very basic and is needed to complete a purchase or provide a refund. Examples of user information that may be collected may include your name, address, telephone number, e-mail address, credit-or debit-card information, a description of the item requested or purchased and the IP address of your computer.

Contact Us

If you have any additional questions or comments, we would love to hear from you!
Toll-free number: +91-9873183009 ,
Monday to Saturday - 9:00 am to 7:00 pm
Sunday - 10:00 am to 5:00 pm